Claims arrive complete. No back and forth.

A warranty claim done by hand takes about 2 hours. Most of that is back and forth: hunting down the PO, the install date, the photos and who the light was bought from.

This two-minute video shows how a claim reaches you with the light, where it is and what's wrong, ready to go to the distributor or manufacturer you bought it from.

Also see: the video for building owners and facility managers